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Unlocking the Power of Mobile Commerce
Enabling users to conveniently and securely complete transactions using mobile devices, FIS’s solutions are based on the principles of responsive design and a flexible technology platform. The company’s banking and payment solutions are crafted to meet the challenges of an ever-changing mobile environment. FIS Mobile Banking solution is built on an extensible application platform where mobile features can be tailored according to a client’s requirement. The solution not only allows customers to search through their transactions or view their account balance on the go, but also offers superior security via multi-factor authentication, SSL encryption, device identification, and passcode. Catering to the unique needs of clients, the solution can be tailored to include debit card control, appointment scheduling, and social media integration.
With 48 years of expertise in the market, FIS is well-positioned to help institutions re-engineer their financial services
Mobile Banking: From Niche to a Necessity
For optimum client benefit, and increased customer acquisition and retention, FIS provides a comprehensive portfolio of fea¬tures such as Mobile Capture and Mobile Wallet in their standard mobile solution. While the Mobile Capture service allows users to deposit a check from anywhere at any time, Mobile Wallet is a cloud-based payment solution that is adaptable and secure. It does not require any hardware upgrades, works with existing Point of Sale (POS) terminals and permits consumers to make secure transactions through the cloud without storing any credentials on the phone. In addition, financial institutions benefit from the Mobile Wallet feature as it allows them to control a client’s e-commerce experience, subsequently building customer connectivity and brand image. As an extension of the Mobile Wallet, FIS also provides Cardless Cash, an application through which ATM cash can be preorderd. In essence, after securely logging in to the app and selecting the account and withdrawal amount, once at the ATM, the end user can scan a QR code and within seconds, have the cash in hand.
In an effort to enhance their offering a notch further, FIS recently partnered with Paypal’s Paydiant team, accelerating the adoption of cardless transaction while improving user experience. With card related fraud increasing, cardless cash employs a first-class cloud security model to safeguard customers’ payment information. These industry-leading features allow banks and credit unions to better serve and protect their customers by leveraging cross-channel interaction at the ATM. “We currently manage more than 10,000 ATMs in the country and that will continue to grow,” states Norcross.
"We currently manage more than 10,000 ATMs in the country and that will continue to grow "
Helping Build High-performing Financial Institutions
To help businesses achieve operational excellence, manage IT infrastructure, and optimize cost structures, FIS offers a full range of services from consulting to application management. Given the economic and the competitive pressures that characterize the financial industry, the FIS consulting team, with its breadth and depth of industry expertise, helps maximize existing technology investments, reduce expenses, and streamline processes. Additionally, in a bid to develop its capabilities in the financial market industry, FIS recently acquired SunGard, a leading financial software and technology services company. By combining SunGard’s technology assets with FIS’s expertise in enterprise banking and payments, FIS is now better positioned to help clients maneuver through the challenging waters of today’s banking sector. “The SunGard acquisition allows us to leverage our newly expanded IP-led solutions portfolio to create deeper and broader relationships with our existing client base and creates a solid foundation to meet our 2016 goals and drive long-term value creation,” explains Norcross.
The Future of Payment
Moving forward, FIS is focused to deliver technologies and assets that will further modernize banking and payment. The mobile revolution is only poised to spiral upwards in the days ahead and banks must invest in developing the mobile experience in line with the needs of Generation X. Fully realizing the radical shift underway in how financial institutions are revamping their mobile strategies, FIS will continue to foster disruptive digital solutions according to the needs of the mobile world. “FIS possesses a unique combination of financial strength and innovation prowess, and we will capitalize on our entrepreneurial spirit and bias for action to maintain and accelerate our solid, profitable performance for years ahead,” ends the CEO.