In today’s mobile-first world, mobile banking apps are no longer an option, but a necessity to meet customer demands alongside building brand awareness and driving business growth. Mobile banking has proliferated beyond apps delivered on smartphones to embrace a broad spectrum of tablets, wearable gadgets, and IoT devices. A recent mobile banking trend that has gained a lot of attention is the PSD2 compliant open banking APIs that allow banks to integrate with third-party developers to create innovative applications and solutions.
Frictionless omnichannel banking is another factor that banks are largely offering to clients across all the available channels to create a seamless, personalized experience that builds value, improves customer satisfaction, and brings forth cost effectiveness. With regard to new trends in mobile banking, neo-banks have become a catchphrase that is pushing the boundaries of innovation, technology, and user friendliness.
As customer experience becomes center stage, most of the banking solution providers are deploying simple voice-recognition technology for easier mobile banking. Another trend that is gripping the market is blockchain technology that allows banks to store all the digital transactions securely and reduces the possibility of creating duplicate transactions.
With a multitude of vendors offering mobile banking solutions, it can be quite challenging for the CIOs to zero in on the right fit for their organizations. To help the CIOs in selecting the apt mobile banking technology solutions, our distinguished panel comprising CEOs, CIOs, VCs, industry analysts and the editorial board of Banking CIOOutlook has narrowed down the selection to the final ten mobile banking technology solution providers.
We present to you Banking CIOOutlook’s “Top 10 Mobile Banking Technology Solution Providers - 2019”.